Call This Friday to Get $50 OFF
Reliable Residential & Commercial Plumbing Services
We Are Locally Owned & Operated Plumbing Company
Call This Friday to Get$50 OFF
Few things can throw your moing into chaos like waking up to find water gushing from a broken pipe. Whether it’s a burst pipe in the basement or a steady leak under the sink, water damage can spread quickly and cause costly repairs if not handled right away. While calling a plumber is your top priority, there are important steps you should take immediately to minimize damage and keep your home safe until professional help arrives.
The first and most critical step is to stop the flow of water. Every homeowner should know where their main water shut-off valve is located—usually in the basement, garage, or near the water meter. Tuing off this valve cuts water to your entire home and prevents further flooding.
If the broken pipe is connected to a specific fixture, such as a sink or toilet, you may be able to tu off the local shut-off valve instead. Either way, act fast to keep water damage under control.
Water and electricity don’t mix. If the leak is near electrical outlets, appliances, or wiring, shut off power to the affected area from your circuit breaker. This precaution can help prevent electrical shock and fire hazards. If you’re unsure whether it’s safe, wait for your plumber and electrician to assess the situation.
The service provided was great, nothing to say about the work of the plumber. 5 stars to him. But the company charges felt way too much for the work. We would have liked to have the same plumber take care of other things in the house, but every time he check how much extra the company will charge for the job, the price just got too much. The plumber did an amazing job he selected a beautiful faucet to replace our old one. He did his best. But the company prices have no room for negotiation.
A million stars!!!! Steve and Lucas were absolutely amazing. My parents pipes burst and within 4 hours of calling they came and fixed everything!!! Very nice guys and dealt with my panicking. I will always use them if needed in the future and you all should too!!! Thank god for people like this!!! Thank you so much guys!!!
We got very quick service, I think the plumber actually arrived in less than an hour! After reviewing what was happening, he gave us our options and performed the option we selected. This happened in the late afternoon or early evening. It was already dark and there was a lot of snow on the ground.
I needed immediate, same day service in the early evening at my home. I went to the internet and looked up plumbing services that offered "24-hour, 7-day a week" availability. The first 3 places I called said that they could not get to me until the following day. Then I called Mr. Rooter. They were courteous and promptly got a technician to my house within an hour and a half. The technician, Lucas Kaufmann, was exceptional. The job was not easy, but he figured the problem out and got me all fixed up within an hour's time. Moving forward, I…
Despite what was quite obviously a busy day (day after Thanksgiving at 10pm) TJ came out and did not leave until the job was done! There were several setbacks, which at the late hour might have prompted him to leave- but he chose to stay and continue until the job was complete! I only have one bathroom so I was really hoping he could make it work, and he really did a wonderful job! So thankful for all of his help! I highly recommend TJ!
This is my second time using Mr. Rooter and I have to say they are an excellent company of experienced professionals! The service techs were courteous, experienced and actually spent time trying to figure out the issue before proposing the solution. They were also patient and answered all my questions without rushing the work. I will be using them again.
TJ was amazing! 10/10 recommend this company. We were in an emergency state of panic with a burst pipe in the middle of a bad snowstorm. TJ came with knowledge, professionalism, kindness, and found the root of the problem within five minutes of being here. We will be using him again in the spring to fix an outdoor issue he found!
The technicians were friendly, professional and knowledgeable. The price was too high I believe, but the technicians had no control over that. The technicians took their time and did a great job. I would use them again and also recommend them.
Excellent service! Charles and Nicholas of Mr. Rooter arrived to my scheduled service a few minutes early, wore sanitary shoe coverings, and were extremely professional. They found the source of my leak quickly and fixed the issue. While they here, I requested an additional hydraulic heating inspection which they accommodated. They were very knowledgeable and provided helpful tips. I highly recommend this team and I will definitely call them for all future plumbing needs!!
TJ came to my aid as the water pipe froze in my house. Although nothing could be done he gave me hints of what could be done my me which was very helpful. I found TJ very professional and caring about my situation. The best part of the very long night was the dogs adored him one wanted to accompany him to his next job. Thank you for employing such an amazing man. Plus today there is water running in the house. Thank you TJ and thank you Mr. Rooney plumbing for employing a man with helpful hints!!!!!
Once the water is shut off, open your faucets and flush toilets to drain any remaining water from the pipes. This step relieves pressure in your plumbing system and reduces the risk of additional leaks.
The sooner you start controlling the water, the less damage your home will sustain. Use buckets, towels, or mops to soak up standing water. Place a container under smaller leaks to catch dripping water. If the leak is significant, consider using a wet/dry vacuum to extract water before it seeps deeper into flooring or walls.
Move fuiture, electronics, rugs, and valuables out of the affected area to prevent water damage. If heavy fuiture can’t be moved, place wood blocks or aluminum foil under the legs to keep them out of standing water.
Before cleanup begins, take photos and videos of the affected areas. This documentation will be valuable for insurance claims and can help your plumbing repair service determine the full extent of the damage.
Once you’ve taken these immediate precautions, it’s time to call in the experts. A professional plumber can assess the situation, stop the leak for good, and recommend whether you need a repair or a full broken pipe replacement.
Don’t delay—water damage gets worse over time. Mold can begin forming within 24–48 hours, and structural damage to walls, floors, and ceilings can escalate quickly. That’s why having a trusted plumbing repair service on speed dial is essential.
While waiting for the plumber, continue drying the area as much as possible. Open windows for ventilation, set up fans, and use dehumidifiers if available. This reduces the chance of mold growth and speeds up recovery.
A broken pipe is stressful, but you don’t have to handle it alone. At Mr. Rooter Plumbing, our licensed plumbers provide fast, reliable plumbing repair service when you need it most. From emergency leak repairs to full broken pipe replacement, we’re here to restore your home. If you’ve woken up to a broken pipe, call Mr. Rooter Plumbing today; our team is ready to help you handle the unexpected.
Have you ever heard your toilet refill even though no one has used it? This mysterious phenomenon, often called "ghost flushing," can be unsettling, but it's usually not paranormal. Instead, it's a common plumbing issue caused by a slow leak inside the toilet tank. While ghost flushing may seem like a minor annoyance, it can waste hundreds of gallons of water each month and increase your utility bills. Fortunately, a professional plumber can quickly identify the source of the problem and recommend the right solution.
Read More
A slow-moving drain may seem like a minor inconvenience, but it can signal anything from a small buildup near the drain opening to a serious obstruction deep inside the sewer line. The challenge is determining whether the problem can be solved with basic drain cleaning in Jackson, NJ or requires help from a professional plumber.
Read More
A water heater is one of the most important appliances in any home. From morning showers to laundry, dishwashing, and cleaning, your household depends on hot water every day. When a water heater is installed correctly, it can provide steady comfort, better energy efficiency, and reliable performance for years. When it is installed poorly, however, homeowners may deal with high utility bills, inconsistent temperatures, leaks, safety concerns, and early system failure.
Read More
Sewer problems can be stressful for any homeowner. In the past, repairing or replacing a damaged sewer line often meant digging long trenches across the yard. This process could tear up lawns, disturb gardens, damage landscaping, and leave homeowners with a major cleanup project after the plumbing work is finished. Today, trenchless technology offers a cleaner and less invasive solution.
Read More
Clean water is something every homeowner depends on daily. From drinking and cooking to bathing, laundry, and cleaning, water affects almost every part of household life. While many people think about water quality only when there is an obvious taste, odor, or color issue, more homeowners are now taking a proactive approach by investing in whole-house water filtration.
Read More
Water runs through many of the most important appliances in a home. Dishwashers, washing machines, water heaters, refrigerators, ice makers, coffee makers, and garbage disposals all depend on steady, clean water to work properly. When water quality is poor, these appliances can wear out faster, work harder, and require more frequent repairs. Improving water quality is one of the simplest ways homeowners can protect their plumbing system and extend the life of household appliances.
Read More
Your home's main water line is responsible for delivering clean, pressurized water from the municipal supply to every faucet, fixture, and appliance. Because it is buried underground, many homeowners don't think about it until something goes wrong. While repairs can solve minor issues, there are times when a complete water line replacement is the most practical solution. Understanding the advantages and disadvantages of replacing your main water line can help you make an informed decision when problems arise.
Read More
Most homeowners don't think much about their toilet unless it stops flushing. But what if your toilet rocks slightly when you sit down? Many people assume it's just a minor annoyance or a sign of normal wear and tear. In reality, a loose toilet can signal a hidden plumbing problem that deserves immediate attention.
Read More