Customer-focused Water Line Replacement in Rumson, NJ

The service provided was great, nothing to say about the work of the plumber. 5 stars to him. But the company charges felt way too much for the work. We would have liked to have the same plumber take care of other things in the house, but every time he check how much extra the company will charge for the job, the price just got too much. The plumber did an amazing job he selected a beautiful faucet to replace our old one. He did his best. But the company prices have no room for negotiation.

A million stars!!!! Steve and Lucas were absolutely amazing. My parents pipes burst and within 4 hours of calling they came and fixed everything!!! Very nice guys and dealt with my panicking. I will always use them if needed in the future and you all should too!!! Thank god for people like this!!! Thank you so much guys!!!

We got very quick service, I think the plumber actually arrived in less than an hour! After reviewing what was happening, he gave us our options and performed the option we selected. This happened in the late afternoon or early evening. It was already dark and there was a lot of snow on the ground.

I needed immediate, same day service in the early evening at my home. I went to the internet and looked up plumbing services that offered "24-hour, 7-day a week" availability. The first 3 places I called said that they could not get to me until the following day. Then I called Mr. Rooter. They were courteous and promptly got a technician to my house within an hour and a half. The technician, Lucas Kaufmann, was exceptional. The job was not easy, but he figured the problem out and got me all fixed up within an hour's time. Moving forward, I…

Despite what was quite obviously a busy day (day after Thanksgiving at 10pm) TJ came out and did not leave until the job was done! There were several setbacks, which at the late hour might have prompted him to leave- but he chose to stay and continue until the job was complete! I only have one bathroom so I was really hoping he could make it work, and he really did a wonderful job! So thankful for all of his help! I highly recommend TJ!

This is my second time using Mr. Rooter and I have to say they are an excellent company of experienced professionals! The service techs were courteous, experienced and actually spent time trying to figure out the issue before proposing the solution. They were also patient and answered all my questions without rushing the work. I will be using them again.

TJ was amazing! 10/10 recommend this company. We were in an emergency state of panic with a burst pipe in the middle of a bad snowstorm. TJ came with knowledge, professionalism, kindness, and found the root of the problem within five minutes of being here. We will be using him again in the spring to fix an outdoor issue he found!

The technicians were friendly, professional and knowledgeable. The price was too high I believe, but the technicians had no control over that. The technicians took their time and did a great job. I would use them again and also recommend them.

Excellent service! Charles and Nicholas of Mr. Rooter arrived to my scheduled service a few minutes early, wore sanitary shoe coverings, and were extremely professional. They found the source of my leak quickly and fixed the issue. While they here, I requested an additional hydraulic heating inspection which they accommodated. They were very knowledgeable and provided helpful tips. I highly recommend this team and I will definitely call them for all future plumbing needs!!

TJ came to my aid as the water pipe froze in my house. Although nothing could be done he gave me hints of what could be done my me which was very helpful. I found TJ very professional and caring about my situation. The best part of the very long night was the dogs adored him one wanted to accompany him to his next job. Thank you for employing such an amazing man. Plus today there is water running in the house. Thank you TJ and thank you Mr. Rooney plumbing for employing a man with helpful hints!!!!!